Research and Segmentation

 

Objectives

Upon completing of this unit, the student will be able to:

● Provide examples of consumer and business market

● Explain the social, psychological cultural and individual factors used by consumers in the

decision making process

● Appreciate the importance of understanding consumer behavior in developing a marketing plan.

● Explain the behavior of business buyers in developing a marketing plan

● Discuss the basis for segmenting both consumer and business markets and the criteria for successful segmenting.

● Explain the strategies used to select a target market

● Discuss the application of positioning and repositioning to achieve competitive advantage

● Explain the importance of marketing research in defining and reaching the target market.

● Identify the sources of research information

● Outline the steps in conducting market research.

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